Your license key will be sent to you by email immediately after your purchase is approved. It usually takes less than an hour. A network problem may delay or drop the e-mail.Please retrieve your license key if you have not received your license key within an hour of your purchase.

The common issues for your license key not being received:

1. Your email address was typed wrongly for the purchase.
2. Your mail server requires authentication. Double check the settings on your email server.
3. The license key is sent to the original email address registered on PayPal or Banks.
4. Your email account doesn't exist any more due to inactivity for long periods of time.
5. Your mailbox is full. Try to send to yourself to see if it is working properly.
6. It's been placed on Spam folder of your mailbox.